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Warehouse Operations Manager

2 months ago


Castle Cary, Somerset, United Kingdom Centaur Services Full time
Job Summary

We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Centaur Services. As a key member of our operations team, you will be responsible for overseeing the receipt, storage, and distribution of goods, ensuring that our warehouse runs smoothly and efficiently.

Key Responsibilities
  • Liaise with inbound freight companies to book the receipt of inbound stock in an organized manner.
  • Receive and inspect ambient and cold chain products for damage.
  • Maintain accurate stock location numbering and sections.
  • Utilize inventory management systems to track and manage stock levels.
  • Coordinate inbound receiving and put-away operations.
  • Ensure stock replenishment and rotation.
  • Process orders, invoices, and consignments.
  • Lift, maneuver, and load products as required, adhering to manual handling procedures.
  • Ensure safe and smooth product transitions.
  • Manage stock picking and order completion.
  • Comply with World Courier Standard Operating Procedures (SOP).
  • Train, retain, and motivate staff within a team-based management culture.
  • Proactively motivate teams to achieve targets and deadlines.
  • Communicate and escalate issues to fellow managers, management, and internal/external service providers.
  • Contribute to process improvements, methods of operation, and practices.
  • Complete weekly/monthly statistic reports and ensure MHE servicing and maintenance are up to date.
  • Oversee warehouse work health and safety.
  • Maintain a clean and organized warehouse environment.
Requirements
  • Minimum 5 years of warehouse experience.
  • Minimum 2 years of supervisory experience.
  • Experience in receiving/put-away, inventory/replenishment, pick/pack processes, and booking transport for cold chain orders.
  • Understanding of pharmaceutical product handling and SOPs.
  • Current forklift license for counterbalance and electric reach trucks.
  • Experience with Warehouse Management Systems (WMS).
Skills and Knowledge
  • Excellent interpersonal relationships.
  • Ability to take initiatives and responsibilities.
  • Significant customer service and/or operations experience.
  • Understanding of imports and exports processes and statutory requirements.
  • Sound experience using Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong interpersonal and communication skills.
  • Sound level of numeracy and attention to detail.
  • Strong time management and organizational skills.
  • Sound written and verbal communication skills.
  • Problem-solving skills.
  • Ability to work flexibly within tight time schedules and variable workload demands.
  • Calm and customer-focused approach.
  • Ability to use initiative.