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Software Asset Manager

1 month ago

Nottingham, Nottingham, United Kingdom Xpertise Recruitment Full time
Job Title: Software License Manager

Are you an experienced IT professional with a track record of working in service-oriented environments? Do you have a passion for delivering consistent, cost-effective, and compliant software management policies and processes? We are seeking a skilled Software License Manager to join our team at Xpertise Recruitment.

Job Summary

The Software License Manager will be responsible for the ownership of license management on a global basis, working closely with stakeholders to ensure current and planned requirements are met. This includes defining and owning the Software Asset Management processes and global software licensing code of practice, reviewing and updating on a regular basis, and driving/implementing change where necessary across all the business.

Key Responsibilities
  • Lead the development and maturity of a digital software asset management function, covering all lifecycle stages from requirements definition through to retirement.
  • Plan, design, define, implement, and manage Software licensing code of practice, processes, and procedures in conjunction with stakeholders to ensure current and planned requirements are met, ensuring standards are maintained with the DTS Quality Management System (QMS).
  • Own and develop the Software Asset Management Database and application to ensure correct data is held and reflected in the Configuration Management Database where appropriate.
  • Review existing license agreements and identify/document optimisation opportunities which deliver cost efficiencies, ensuring that the business is using the most advantageous licensing agreement with each product supplier.
  • Work with the DTS Strategic Contracts Manager to deliver external contractual agreements for software products and be responsible for supplier relationship management for these suppliers.
  • Development of a single source of software information including entitlement, deployment, utilisation, cost, etc.
  • Ensure end-to-end software asset control points are defined to ensure compliance with commercial and legal software licensing terms.
  • Work with Procurement and Legal Services teams to ensure Software License Agreements and End User License Agreements are suitable and risks are identified.
  • Identify, manage, and escalate any risks in the use of software which may cause the business to be non-compliant – act as service risk manager.
  • Conduct software audits of the estate to manage compliance.
  • Ensure all new license requests are authorised and ensure optimal use of licenses at all times.
  • Accountability for delivery of all software products in accordance with agreed requirements from business stakeholders.
  • Build and maintain strong relationships with the business's peers to ensure all software licensing is compliant and demonstrable cost savings identified through review of license agreements.
  • Responsible for ensuring effective management information reporting is generated where required.
  • Management of customer expectations and delivery to commitments.
  • Understand the customer's business and technical environment.
  • Monitor and predict business demand to enable appropriate planning of software asset capacity and costs.
  • Manage escalations from stakeholders.
  • Drive customer focus, service excellence, and ultimately the customers' satisfaction, and set the benchmark for team members.
  • Contribute to focus groups and other approaches used to review the software asset management process.

Xpertise Recruitment is a leading recruitment agency specialising in IT and technology roles. We are passionate about connecting talented professionals with exciting career opportunities.