Customer Service Solutions Specialist

4 days ago


Halifax, Calderdale, United Kingdom Office Angels Full time

Customer Service Solutions- Hybrid working

Contract: Permanent

Hours: Monday to Friday 08:30 - 5:00

Location: Halifax, HX2 & Home Working - Minimum 2 days in the office per week after successful training period

Salary: Between £22,000- £23,500 per annum

Benefits: Hybrid working, on-site parking, Voluntary Bupa Scheme, 26 days annual leave rising to 28 (+ Birthday Day office), pension, employee assistance programme, Bike2Work, staff discounts for family and friends

Culture: We're excited to be supporting this market leading company again this year. Having supported this employer with numerous recruits across various departments, over the years (due to their continual growth and success) We are always happy to share our placed candidate's feedback of this business being a truly great place to work

Your Key Responsibilities:

  • Process and manage orders efficiently
  • Handle customer inquiries and service calls
  • Generate quotations and administer paperwork
  • Resolve customer complaints
  • Pricing for individual accounts and accurate data collation
  • Manage and organize your own and shared inboxes
  • Deliver timely and detailed correspondence

What We Offer:

We're proud to be supporting this forward-thinking company in their search for a talented Customer Service Solutions Specialist. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you



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