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Volunteering Design Manager

2 months ago


Chingford, Greater London, United Kingdom Scouts Full time

About the Role:

The Scouts is seeking a skilled Volunteering Design Manager to lead and work with the Volunteering Design Team to design and deliver 'products' that enhance the experience of Scout volunteers. This includes maintaining products to support volunteer training, local governance, and the overall volunteer journey.

Key Responsibilities:

  • Support and deliver operational projects in line with wider strategic priorities.
  • Provide support to volunteers at the Scouts who deliver Scouting locally by ensuring that resources and policy are up to date, fit for purpose, and meet the needs of volunteers.
  • Work in partnership with Team UK and UK People Team volunteers to ensure that resources are simple to use, understand, and are relevant to volunteer needs.
  • Effectively identify and prioritize products and maintain a clear backlog and team work plan, using feedback from a wide pool of volunteer and staff stakeholders and data.
  • Liaise with internal stakeholders to ensure resources produced are edited and checked for accuracy from a program, international, inclusive, volunteering, and technical perspective.

Requirements:

  • Able to effectively line manage, prioritize workload, and work to meet deadlines.
  • Excellent planning and organizational skills with the ability to prioritize, manage, and deliver a diverse workload for yourself and your team based on user needs and evidence.
  • Able to effectively lead and motivate a team in a matrix environment, providing support, feedback, and guidance, ensuring a high-quality output.
  • Excellent knowledge and understanding of current volunteering trends, challenges, and solutions.

What We Offer:

  • Work in a way that suits you, your role, and your department.
  • Be proud to say you're part of a team with Investors in People (Gold).
  • Plenty of opportunity for learning and development.
  • 28 days holiday a year, plus bank holidays rising to 32 days after two years.
  • We are proud to be a family-friendly employer and offer...
  • Maternity/Paternity Leave.
  • Flexible working hours.
  • Store Discount at our Scout Store + other online benefits.