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Retail Store Manager

2 months ago


Crawley, West Sussex, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Cobra Coffee - Starbucks Franchisee. As a Store Manager, you will be responsible for leading a team of partners to deliver exceptional customer service and drive store profitability.

Key Responsibilities
  • Lead a team of partners to achieve sales targets and improve customer satisfaction
  • Develop and implement store operations to ensure efficient and effective use of resources
  • Monitor and analyze sales data to inform business decisions and drive growth
  • Recruit, train, and develop a diverse and talented team of partners
  • Collaborate with store leaders to achieve business objectives and drive operational excellence
  • Implement and maintain high standards of customer service and store appearance
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Free drinks and discounted food when on shift
  • 30% partner discounts on food, beverages, and merchandise in Starbucks stores
  • Third party discounts including 10% in Southern Co-op food stores
  • Life insurance and comprehensive training
Requirements
  • Previous experience in a retail management role
  • Proven track record of delivering sales growth and improving customer satisfaction
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings and weekends
Our Process
  • Application and CV review
  • Telephone interview
  • Provide right to work documentation
  • Interview and in-store experience
  • Offer and onboarding