Shop and Vendor Program Manager
1 month ago
We are seeking an experienced BPO manager to lead our Merchant Acquisition and Incubation team in TikTok Shop UK. As a key member of our team, you will be responsible for driving the growth of our merchant base, collaborating with cross-functional teams, and ensuring seamless service delivery.
Key Responsibilities- Lead and manage a team of BPO professionals to empower seller acquisition and incubation.
- Oversee daily operations, including lead or task assignments, workload distribution, and adherence to established processes.
- Monitor and evaluate team performance, tracking key performance indicators (KPIs), and taking proactive measures to address performance gaps.
- Collaborate with seller services, government and experience teams, and training to ensure continuous process improvement.
- Analyse operational data and provide regular reports on team and individual performance to senior management.
- Bachelor degree or above in Business Administration, Management, or a related field.
- More than 5 years of work experience with proven experience (2+ years) in a leadership role within the BPO industry or telesales departments.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Results-oriented and customer-focused approach to service delivery.
- Proficient in using BPO software, tools, and technologies to drive operational efficiency.
- Leadership qualities, including the ability to motivate, inspire, and develop team members.
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Vendor and Program Manager
3 weeks ago
London, Greater London, United Kingdom Expedia Group Full timeAs a Vendor & Program Manager in the Business Operations team, you will have full ownership to drive impactful projects and implement critical initiatives for Expedia Group's (EG) Strategic Partnerships and Affiliates (SPA) organisation.We seek a candidate with experience building valued relationships and driving performance with external vendors. You have...
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Shop Vendor and Program Manager
3 weeks ago
London, Greater London, United Kingdom TikTok Full timeAbout the RoleTikTok is seeking an experienced BPO team manager to lead the merchant acquisition and incubation team in the UK. As a key member of the MAI team, you will be responsible for driving the growth of UK merchants, onboarding, incubating, and educating them to drive their business success.Key ResponsibilitiesLead and manage a team of BPO...
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Vendor Management Specialist
4 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeJob Title: Vendor ManagerAbout the RoleWe are seeking a highly skilled Vendor Manager to join our Marketplace Support team at Deliveroo. As a Vendor Manager, you will play a critical role in bridging the gap between the day-to-day running of operations and longer-term goals and objectives.Key ResponsibilitiesManage day-to-day relationships with our vendors,...
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Vendor Management Specialist
4 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeJob Title: Vendor ManagerAbout the RoleWe are seeking a highly skilled Vendor Manager to join our Marketplace Support team at Deliveroo. As a Vendor Manager, you will play a critical role in bridging the gap between the day-to-day running of operations and longer-term goals and objectives.Key ResponsibilitiesManage day-to-day relationships with our vendors,...
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Vendor Management Specialist
1 month ago
London, Greater London, United Kingdom Expedia Group Full timeJob Title: Vendor & Program ManagerAs a key member of the Business Operations team at Expedia Group, you will be responsible for driving impactful projects and implementing critical initiatives for the Strategic Partnerships and Affiliates (SPA) organization.We are seeking a candidate with experience building valued relationships and driving performance with...
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Vendor Management Specialist
1 month ago
London, Greater London, United Kingdom Expedia Group Full timeJob Title: Vendor & Program ManagerAs a key member of the Business Operations team at Expedia Group, you will be responsible for driving impactful projects and implementing critical initiatives for the Strategic Partnerships and Affiliates (SPA) organization.We are seeking a candidate with experience building valued relationships and driving performance with...
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Vendor Management Specialist
4 weeks ago
London, Greater London, United Kingdom Expedia Group Full timeJob Title: Vendor & Program ManagerAs a key member of the Business Operations team at Expedia Group, you will be responsible for driving impactful projects and implementing critical initiatives for the Strategic Partnerships and Affiliates (SPA) organization.We are seeking a candidate with experience building valued relationships and driving performance with...
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Vendor Management Specialist
4 weeks ago
London, Greater London, United Kingdom Expedia Group Full timeJob Title: Vendor & Program ManagerAs a key member of the Business Operations team at Expedia Group, you will be responsible for driving impactful projects and implementing critical initiatives for the Strategic Partnerships and Affiliates (SPA) organization.We are seeking a candidate with experience building valued relationships and driving performance with...
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Vendor Relationship Manager
3 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeAbout the RoleWe are seeking a skilled Vendor Manager to join our team at Deliveroo. As a key member of our Central Data & Science team, you will be responsible for owning contractual, commercial, and operational working relationships with a network of vendors. Your primary goal will be to ensure that the products and services provided by these vendors meet...
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Vendor Relationship Manager
3 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeAbout the RoleWe are seeking a skilled Vendor Manager to join our Central Data & Science team. As a key member of our team, you will be responsible for managing our vendor relationships, ensuring that our vendors provide high-quality services and products that meet our business needs.You will work closely with our procurement, legal compliance, and...
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Vendor Management Specialist
2 months ago
London, Greater London, United Kingdom Deliveroo Full timeJob Title: Vendor ManagerAbout the Role:We are seeking an experienced Vendor Manager to join our Marketplace Support team at Deliveroo. As a key member of our team, you will be responsible for managing the relationships and performance of our third-party vendors, ensuring we maximise value, efficiency, and customer experience.Key Responsibilities:Manage...
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Vendor Management Specialist
2 months ago
London, Greater London, United Kingdom Deliveroo Full timeJob Title: Vendor ManagerAbout the Role:We are seeking an experienced Vendor Manager to join our Marketplace Support team at Deliveroo. As a key member of our team, you will be responsible for managing the relationships and performance of our third-party vendors, ensuring we maximise value, efficiency, and customer experience.Key Responsibilities:Manage...
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Vendor Liaison
2 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeVendor Manager Role OverviewThe Vendor Manager at Deliveroo plays a crucial role in bridging the gap between the day-to-day running of operations and longer-term goals and objectives. This position is responsible for managing the relationships and performance of our third-party vendors, ensuring we maximise value, efficiency, and customer experience.Key...
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Procurement & Vendor Manager
2 weeks ago
London, Greater London, United Kingdom McCabe & Barton Full timeMcCabe and Barton is partnering with a leading Financial Services House to offer a Procurement & Vendor Manager position.This role involves working within the Technology Procurement team, managing IT categories including hardware, software, and professional services.The ideal candidate will have experience driving and delivering significant value from large...
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Shop and Vendor Program Manager
4 weeks ago
London, Greater London, United Kingdom TikTok Full timeAbout the RoleTikTok is seeking a highly experienced BPO manager to lead our Merchant Acquisition and Incubation team in the UK. As a key member of our team, you will be responsible for driving the growth of our merchant base, collaborating with cross-functional teams, and ensuring seamless service delivery.Key ResponsibilitiesLead and manage a team of BPO...
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Shop and Vendor Program Manager
4 weeks ago
London, Greater London, United Kingdom TikTok Full timeAbout the RoleTikTok is seeking a highly experienced BPO manager to lead our Merchant Acquisition and Incubation team in the UK. As a key member of our team, you will be responsible for driving the growth of our merchant base, collaborating with cross-functional teams, and ensuring seamless service delivery.Key ResponsibilitiesLead and manage a team of BPO...
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Vendor Risk Management Specialist
4 weeks ago
London, Greater London, United Kingdom CIBC Full timeJob Title: Vendor Risk Management SpecialistWe are seeking a highly skilled Vendor Risk Management Specialist to join our team at CIBC. As a key member of our organization, you will play a critical role in ensuring the effective management of vendor risks and ensuring compliance with regulatory requirements.Key Responsibilities:Administer vendor risk...
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Vendor Risk Management Specialist
4 weeks ago
London, Greater London, United Kingdom CIBC Full timeJob Title: Vendor Risk Management SpecialistWe are seeking a highly skilled Vendor Risk Management Specialist to join our team at CIBC. As a key member of our organization, you will play a critical role in ensuring the effective management of vendor risks and ensuring compliance with regulatory requirements.Key Responsibilities:Administer vendor risk...
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Healthcare Vendor Manager
4 weeks ago
London, Greater London, United Kingdom Amazon EU SARL (UK Branch) Full timeAbout the RoleWe're seeking a seasoned Senior Vendor Manager to join our EU Healthcare team at Amazon EU SARL (UK Branch). As a key member of our team, you'll play a crucial role in driving business growth and developing strategic vendor relationships.Key ResponsibilitiesEstablish and grow Pan-EU vendor relationships to drive business growth and improve...
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Healthcare Vendor Manager
4 weeks ago
London, Greater London, United Kingdom Amazon EU SARL (UK Branch) Full timeAbout the RoleWe're seeking a seasoned Senior Vendor Manager to join our EU Healthcare team at Amazon EU SARL (UK Branch). As a key member of our team, you'll play a crucial role in driving business growth and developing strategic vendor relationships.Key ResponsibilitiesEstablish and grow Pan-EU vendor relationships to drive business growth and improve...