Volunteer Engagement Manager

3 days ago

London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time
Job Summary

We are seeking an experienced Volunteer Engagement Manager to join our team at nationalmuseums.org. The successful candidate will be responsible for developing and delivering a comprehensive volunteer strategy that aligns with our strategic goals.

About the Role
  • Recruitment, Training and Development of Volunteers
    • Achieve a thriving volunteer effort and excellent visitor experience by developing and running volunteer recruitment campaigns, identifying new and innovative ways to increase volunteer participation, support critical stakeholders with their strategic needs.
    • Lead in designing and delivering Volunteer Inductions and other training programmes.
    • Build and sustain relationships with local organisations, community venues, heritage partners and projects to support recruitment.
  • Volunteer Management Development
    • To take responsibility for the effective management and leadership of the Volunteer Team Leaders, including facilitating appropriate professional development and appraisals.
    • Ensure that all Volunteer Line Managers are fully trained and prepared for their agreed roles at IWM, and that they comply with IWM standards and policy.
    • Developing, reviewing and maintaining departmental standards in relation to recruiting, training and overseeing the welfare and impact of volunteer and staff partnerships.
    • Lead peers in training and good practice through the regional and National Volunteer forums (Heritage Volunteering Group, London Heritage Volunteering Group)
  • Programme Development
    • To ensure volunteer engagement continues to align closely with and underpin IWM strategic goals.
    • To increase volunteer participation and contribution through mutually valued opportunities and quality experiences.
    • Develop the volunteering programme to champion diversity within the volunteer teams.
    • Develop the volunteering programme as a place for people everywhere to seek us out as the place to volunteer to help make accessible, preserve and tell the stories about past conflict and contemporary world.
  • Financial Management
    • To monitor your branches budgets and adhere to IWM financial procedures.
    • To monitor, evaluate and report on the impact, success and development of the Volunteer Programme at your branches ensuring that the programme delivers its objectives and audit requirements and that it is fit for purpose and its participants.

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