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Care Supervisor

2 months ago

Ruislip, Greater London, United Kingdom Templewood Recruitment Full time
Job Title: Care Supervisor

Templewood Recruitment is seeking a highly skilled and experienced Care Supervisor to join our team. As a Care Supervisor, you will be responsible for supporting the Service Manager/Area Manager to ensure the provision of quality care to service users in accordance with care plans and management direction.

Key Responsibilities:
  • Manage Care Workers and ensure the delivery of quality service and service user satisfaction.
  • Ensure the delivery of services as agreed in the service user support plans.
  • Ensure effective management of the team and resolve any issues promptly.
  • Ensure that staff adhere to company policies and procedures at all times.
  • Monitor the effectiveness of the care workers by conducting various spot checks, supervisions, and group meetings in accordance with company policies and procedures.
  • Ensure that good relationships are maintained between staff and service users, by acting as the liaison between care staff, office staff, and service users.
  • Complete medication audits, order medication, and record any changes to service user medication as required for service users.
  • Ensure that staff rotas for the service are updated and available, and when necessary, ensure that changes are made.
  • Ensure that care workers wear appropriate uniform, identification badges, and use personal protective equipment as per guidelines.
  • Attend and participate in service users' care and support needs when required.
  • Ensure that medication and observations forms are collected and submitted to the office timeously where necessary.
  • Ensure that the Service Manager/Area Manager are notified immediately of any incidents and where necessary, raise any safeguarding incidents.
Requirements:
  • QCF Level 2+ preferred.
  • Experience working in the care environment, preferably in domiciliary care.
  • Excellent knowledge of care standards in domiciliary care.
  • Excellent time management and ability to prioritize.
  • Customer Care focused.
  • Promotion of equal opportunities for service users & staff.
  • Valid driver's license and use of own car.