School Cleaning Services Supervisor

1 day ago


Coventry, Coventry, United Kingdom TENON FM Full time
About the Role

We are seeking a motivated and reliable Cleaning Services Supervisor to join our team at Tenon FM. As a key member of our facilities management team, you will be responsible for supervising a team of cleaning staff and ensuring excellent service delivery to our clients.

Key Responsibilities
  • Supervise a team of cleaning staff and ensure they are working productively and safely.
  • Build effective relationships with employees and ensure they are motivated and engaged.
  • Present and conduct yourself in a professional, courteous, and appropriate manner in accordance with Tenon FM's policies, procedures, guidelines, and values.
  • Work closely with the site teams to ensure excellent service delivery and that our clients have a better day, every day.
  • Support and guide the site cleaning teams to achieve excellent service levels.
  • Work with customers to address any specific requirements or concerns.
  • Carry out regular site cleaning audits.
  • Support in the recruitment and training of new employees, including site familiarisation, detailing cleaning regime, waste procedures, and opening and lock-up procedures.
  • Provide hands-on cleaning support across sites and respond to cleaning requests as required.
  • Provide up-to-date safety and COSHH training on a regular basis and record keep accurate records.
  • Schedule and assign specific duties and roles to cleaners and ensure they are carried out and maintained to the correct standards.
  • Support in rota organisation and provide accurate timesheets to the accounts management team.
  • Manage equipment, materials, and stock levels and make orders where required.
  • Contribute to and maintain good relationships with customer representatives on site.
About You
  • Proven experience as a Cleaning Services Supervisor.
  • Ability to build credible relationships.
  • Good IT skills, including Microsoft Office suite.
  • Experience of audits and working with ISO 9001, 14001, and QHSAS 18001 standards.
  • Ability to listen to and motivate employees.
  • Proven record of being responsive and innovative.
  • Self-motivated with the ability to work flexibly as part of a team.
  • Strong organisational skills.
  • Maintain professional internal and external relationships that meet our core values.
About Us

Tenon FM is a Facilities Management (FM) Company with over 1,700 employees in the UK, offering a wide spectrum of hard and soft FM services specific to the diverse needs of over 1,100 customers throughout the UK.

Our people are very important, because without our employees we can't provide our services and deliver our customer promise, and your role is vital to our continuing success.

We are an equal opportunities employer and Investors in People Accredited.

Our core values are: Accountable, Learn & Grow, Ethical, Respect, and Team Work.

Our benefits include: Health Cash plan cover for self and any dependent children, Access to 24/7 Employee Assistance Programme, GP Anytime, Workplace pension scheme, Rewards platform, and Free mortgage advice partnered with Charles Cameron & Associates.



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