Lodge Manager

4 weeks ago


Evesham, Worcestershire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day management of our retirement development, ensuring a high level of customer service and satisfaction for our Home Owners.

You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners, providing a hassle and worry-free retirement living lifestyle. Your passion for excellent customer service is vital, and you will have an outgoing and friendly personality with a love of people.

With the focus on providing a happy and fulfilling lifestyle for the Owners, you will have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.

About You

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

You will be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. You will be happy working alone and independently, using your own initiative, and be able to effectively administer the maintenance of the site.

About Us

We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people.

We are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.

How You'll Be Rewarded
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

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