Sales and Support Specialist

7 hours ago


West Bromwich, Sandwell, United Kingdom Utilita Energy Full time
Job Title: Sales and Support Specialist

We are seeking a highly skilled individual to join our Sales team as a Sales and Support Specialist at Utilita Energy. This role offers a unique opportunity to work with customers in various settings, including face-to-face, telephony, and live chat.

About the Role

This is an exciting opportunity to be part of a dynamic team that champions diversity and promotes an inclusive culture. As a Sales and Support Specialist, you will play a vital role in delivering exceptional customer service, resolving queries, and providing top-notch support.

Your Key Responsibilities
  • Deliver Exceptional Customer Service: Utilise our CRM system to tackle customer inquiries, whether related to bills, complaints, technical meter issues, or booking engineer installations.
  • Ensure Seamless Customer Experience: Efficiently top up gas and electric meters, ensuring a hassle-free experience for our customers.
  • Energy Efficiency Expert: Share energy efficiency tips and tricks with customers to help them save on their energy consumption.
  • Transaction Maestro: Handle PayPoint and Payzone transactions with ease.
  • Sales and Service Goals: Work towards targets, consistently exceeding expectations.
  • Utilita Ambassador: Promote our fantastic products to those who need them, driving sales and growth.
  • Community Champion: Collaborate with local charities and organisations, making a positive impact while promoting our charitable foundation, 'Utilita Giving.'
What We Offer

We provide a comprehensive package of benefits, including:

  • Bonus Scheme: A structured scheme with personal and business elements, tied to our core values: fairness, sustainability, and smart decision-making.
  • Career Progression: Clear pathways for growth and development, ranked among the UK's top 40 'Best Workplace for Development' awards.
  • Tickets and Events: Opportunities to win tickets to shows across the country and access to sporting events.
  • Time Off: 25 days annual leave plus bank holidays.
  • Wellbeing: Access to the Unmind App for mental wellbeing support.
  • Healthcare Scheme: Dental, eye care, and health consultations.
  • Employee Assistance Programme: Dedicated GP line, counselling support, and legal/financial advice 24/7.
  • Exclusive Packages: Discounted home Sky TV and broadband packages.
  • Giving Back: Paid volunteering day and fund-raising opportunities.
  • Death in Service: Three times annual salary paid to next of kin.
  • Pension: 4% company contribution when employee contributes 5%.
About Us

Utilita Energy is the UK's leading energy company, serving over 800,000 homes with award-winning apps and smart meters. Our customers use around 11% less energy than average households. We've been pioneers in energy technology since installing Britain's first smart meter in 2008.

We're committed to being net zero by 2030, showcasing our dedication to sustainability through our live carbon dashboard and education programs. Our core values are powerful and simple: Fairness, Smart, and Sustainability.



  • West Bromwich, Sandwell, United Kingdom The Sales Recruitment Network Full time

    The Sales Recruitment Network is seeking an experienced Sales Surveyor from an Industrial Doors / Steelwork background to manage customer interactions and take projects from inquiry to completion.Job Summary:A high-performing sales professional is required to lead the sales process, identify new business opportunities, and develop strategic relationships...


  • West Bromwich, Sandwell, United Kingdom The Sales Recruitment Network Full time

    Job OverviewWe are seeking a seasoned sales professional with experience in industrial doors and steelwork to manage customer relationships and drive projects from initial inquiry to successful completion.Key Responsibilities:Develop and maintain strong relationships with existing and potential clients.Promote and sell industrial door and steelwork solutions...


  • West Bromwich, Sandwell, United Kingdom GCS Associates Full time

    Join GCS Associates as a Sales and Door Sets Specialist and take advantage of an excellent opportunity to make a real name for yourself within the company, and be partly responsible for the sales of door and door sets in the building supplies sector.The ideal candidate will have:Excellent communication and interpersonal skillsStrong sales and negotiation...


  • West Bromwich, Sandwell, United Kingdom Recruitment Services Ltd Full time

    Job DescriptionWe are seeking a highly motivated Sales and Market Expansion Specialist to join our team at Recruitment Services Ltd. In this role, you will play a key part in expanding our client base and promoting our innovative product offerings.ResponsibilitiesIdentify new business opportunities and develop strategies to pursue them.Build and maintain...


  • West Bromwich, Sandwell, United Kingdom Agricultural and Farming Jobs Careers Full time

    Agricultural and Farming Jobs CareersWe are seeking an ambitious and driven Dairy Sales Representative to join our team who are dedicated to providing high-quality equipment solutions for dairy farms.The successful applicant will possess a strong background in agricultural sales, particularly in dairy farm products, and have a passion for animal care and...


  • West Bromwich, Sandwell, United Kingdom Omega Resource Group Careers Full time

    Job Summary:We are seeking a highly motivated Sales Development Specialist to join our team. In this role, you will be responsible for generating new leads through education and marketing efforts, as well as managing existing leads to order stage.About the Company:Omega Resource Group Careers is a leading manufacturer and installer of patient care and...


  • West Bromwich, Sandwell, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales is seeking a Part Time HR Manager to join their team. Located in West Bromwich, this role requires an experienced individual to work 22 hours per week.Job DescriptionThe successful candidate will be responsible for overseeing all HR functions, including employee relations, casework handling, absence management, and...


  • West Bromwich, Sandwell, United Kingdom Mercuri International Full time

    Job DescriptionThis is a sales-focused role that offers exciting career development opportunities within Mercuri International, a global sales training and consulting organization. Our team enables commercial excellence by transforming organizations and empowering people to reach their full potential.About the RoleWe are seeking an experienced sales...


  • West Bromwich, Sandwell, United Kingdom Verto People Full time

    Job DescriptionWe are seeking a highly skilled Internal Sales Professional to join our team. As a Sales Engineer Specialist, you will be responsible for providing technical advice, business development, and account management for all mechanical engineering products and services.


  • West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    Job Title: Sales and Customer Support AssociateEstimated Salary: £25,272 - £35,000 per annumWe are seeking a highly motivated and customer-focused Sales and Customer Support Associate to join our team. As a key member of our sales and customer support team, you will play a crucial role in providing exceptional customer service and ensuring that our...


  • West Bromwich, Sandwell, United Kingdom Precious Homes Ltd Full time

    Job Description: Behaviour Support SpecialistThis Behaviour Support Specialist role offers a unique opportunity to work within Precious Homes Ltd's team, supporting individuals with their positive behaviour support needs in the West Midlands area.Job SummaryWe are seeking an experienced Behaviour Support Specialist to join our team on a full-time permanent...


  • West Bromwich, Sandwell, United Kingdom Burton and South Derbyshire College Full time

    Job Overview: Burton and South Derbyshire College is seeking a Term Time Learning Support Specialist to join our academic team. This part-time position offers the opportunity to develop proven skills in software development while gaining experience in Agile methodologies.Key Responsibilities:Develop software applications that meet project requirements.Work...


  • West Bromwich, Sandwell, United Kingdom Agricultural and Farming Jobs Careers Full time

    Dairy Farm Equipment Specialist required to sell high-quality equipment solutions for dairy farms. The ideal candidate will possess a strong background in agricultural sales, particularly in dairy farm products, and have a passion for animal care and comfort.">This role involves interacting with farmers to understand their needs and provide tailored...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Sales Executive to drive revenue growth and expand our client base. As a key member of our sales team, you will identify new business opportunities and develop relationships with key clients.Key Responsibilities:Identify and develop new business opportunities.Create and present sales proposals that meet customer needs.Collaborate...

  • Support Specialist

    2 months ago


    West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are looking for a highly skilled Support Specialist to join our team at beBee Professionals. The ideal candidate will have excellent communication skills and be able to provide exceptional support to our customers.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly motivated Education Support Specialist to join our team at beBee Professionals in West Bromwich. The successful candidate will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students...


  • West Bromwich, Sandwell, United Kingdom WEST BROMWICH MORTGAGE COMPANY LIMITED Full time

    **Company Overview**We are a leading mortgage company, and we're seeking an experienced IT Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for implementing, documenting, and supporting our corporate network infrastructure.


  • West Bromwich, Sandwell, United Kingdom Sandwell College Full time

    Join Our Team as a Support and Enablement SpecialistWe are seeking a highly motivated and experienced individual to join our team as a Support and Enablement Specialist. This role is ideal for someone who has a passion for supporting learners with special needs and is looking for a challenging and rewarding career opportunity.About the RoleThis position will...


  • West Bromwich, Sandwell, United Kingdom CIH International Housing Group Full time

    Job SummaryAs a Housing Support Specialist with CIH International Housing Group, you will work closely with clients to understand their support needs and develop tailored plans to achieve their goals.We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including annual holiday entitlement and a...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Revenue Growth Specialist to join our sales team at beBee Professionals in West Bromwich. As a key member of our team, you will be responsible for identifying new business opportunities and fostering relationships with key clients.Key Responsibilities:Develop and execute sales strategies to drive revenue growth.Build and maintain...