Community Engagement Coordinator

7 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Staffs Housing Full time
Job Overview

We are seeking a skilled Community Engagement Coordinator to join our team at Staffs Housing. As a key member of our Customer & Neighbourhoods Team, you will be responsible for coordinating, supporting and delivering events and activities in our Extra Care and Sheltered Housing Villages and in our wider community neighbourhoods.

About the Role:

  • Develop and deliver a programme of activities and events that puts customers at the heart of everything we do.
  • Assist in setting up new groups and support existing customer groups to promote independence through volunteering opportunities.
  • Maintain records to ensure delivery on statutory requirements for housing providers around activities and events.
  • Work as part of a wider Customer & Neighbourhoods Team to promote our values and vision.
  • Plan and promote activities and events with customers across various channels.
  • Engage with vulnerable, hard-to-reach or underrepresented customers to ensure they can access activity and event opportunities.

Key Skills and Qualifications:

  • Experience in activities and events planning.
  • Knowledge of health and safety legislation in risk planning for various activities and events.
  • A passion for supporting customers and understanding of great customer service.
  • Excellent communication and ICT skills.
  • Resilience and ability to record, share and prioritise customer feedback.
  • Flexibility to work varied shifts and locations.
  • Full UK driving license and access to own vehicle for work.

Salary Information:

The estimated annual salary for this role is £24,000 - £30,000 based on experience and location. We offer a competitive benefits package, including pension scheme, life insurance and paid holidays.

What We Offer:

At Staffs Housing, we strive to provide an inclusive and supportive environment for all our employees. Our comprehensive training program ensures you have the necessary skills to excel in your role. We also prioritize employee well-being and offer regular opportunities for growth and development.


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