Education and Disability Support Specialist
3 days ago
FutureLearn Limited is committed to empowering learners from all walks of life. As an Education and Disability Support Specialist, you'll be instrumental in supporting prospective students in making informed decisions about their education.
You'll work closely with our sales team to ensure seamless customer experiences, leveraging your exceptional communication skills to build strong relationships with learners.
Your key responsibilities will include:
- Delivering outstanding customer service via phone, email, and web platforms
- Providing tailored support to prospective students, addressing their concerns and queries
- Collaborating with colleagues to develop effective solutions for complex customer issues
- Staying up-to-date with industry developments and best practices in customer support
**Estimated Salary:** £25,000 - £32,000 per annum
As a valued member of our team, you'll enjoy a comprehensive benefits package, including access to FutureLearn courses, a generous holiday allowance, and opportunities for professional growth and development.
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