Service Delivery Coordinator

3 weeks ago


Braintree, Essex, United Kingdom Hammonds Furniture Limited Full time
Job Overview

Hammonds Furniture Limited is seeking a highly motivated individual to fill the role of Customer Service Representative. In this position, you will be responsible for providing exceptional customer service, managing delivery schedules, and maintaining accurate records. This is a great opportunity for someone looking to develop their skills and advance their career.

Key Responsibilities:
  • Manage delivery rounds in advance, utilizing software effectively.
  • Ensure accurate client and delivery details, adding necessary notes to the system.
  • Action emergency jobs within agreed KPIs by relaying requirements to technicians and warehouse staff.
  • Liaise between health professionals and service users to facilitate efficient communication.

What We Offer
  • A competitive salary of £28,000 - £32,000 per annum, depending on experience.
  • Opportunities for professional development, training, and career progression.
  • Life assurance and cycle-to-work scheme benefits.
  • Free uniform and DBS check provided.


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