Medical Secretary Role

1 day ago


London, Greater London, United Kingdom NHS Full time

Job Title: Medical Secretary

Estimated Salary: £25,000 - £30,000 per annum

This is an exciting opportunity to join the NHS team as a Medical Secretary. In this role, you will be responsible for providing administrative support to a consultant team within a clinical unit.

Main Duties:

  • To act as the first point of contact for users of the service and proactively deal with telephone enquiries from patients, their carers, GPs, and colleagues in other hospitals in a professional manner.
  • To type and distribute clinical and general correspondence in line with Trust standards.
  • To maintain a bring-forward system and have responsibility for the input and maintenance of good quality data.
  • To demonstrate a commitment to delivering high-quality patient care and assist in diffusing informal patient complaints.

Person Specification:

  • Good general education, educated to GCSE level or equivalent.
  • Competent at Microsoft Excel, Word, and Outlook.
  • European Computer Driving License (ECDL) or Equivalent.

Experience:

  • Previous medical secretarial or administrative experience.

Skills:

  • Understanding of medical terminology (preferably oncology).
  • The ability to communicate effectively in both written and spoken English to a wide range of people.
  • Willingness and demonstrable ability to work as part of a team.
  • Evidence of ability and initiative to prioritise a busy workload.
  • Evidence of ability to work without close supervision.
  • Evidence of ability to remain calm when under pressure and cope with unanticipated demands.


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