Assistant Revenues and Benefits Officer
4 weeks ago
We are seeking a highly skilled and motivated individual to join our team as an Assistant Revenues and Benefits Officer. As a key member of our Benefits Assessment Team, you will play a vital role in ensuring the accurate and efficient processing of Housing Benefit and Council Tax Support applications.
Key Responsibilities:
- Process and assess applications for Housing Benefit and Council Tax Support in accordance with relevant legislation and policy.
- Provide excellent customer service and communication to applicants, stakeholders, and colleagues.
- Work collaboratively with other teams to ensure the effective administration of benefits and revenues.
- Develop and maintain a working knowledge of benefits and revenues rules and procedures.
- Contribute to the development and implementation of process improvements to enhance the efficiency and effectiveness of the team.
Requirements:
- Strong knowledge of Housing Benefits, Council Tax, and Council Tax Support.
- Proficiency in Microsoft Office 365 Applications, including Excel and Word.
- Ability to develop a working knowledge of benefits and revenues rules and procedures.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- The opportunity to make a real difference in the lives of our residents.
How to Apply:
If you are a motivated and enthusiastic individual with a passion for delivering excellent customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter, prior to the closing date of 06th September 2024.
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