Assistant Revenues and Benefits Officer

4 weeks ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time
Job Title: Assistant Revenues and Benefits Officer

We are seeking a highly skilled and motivated individual to join our team as an Assistant Revenues and Benefits Officer. As a key member of our Benefits Assessment Team, you will play a vital role in ensuring the accurate and efficient processing of Housing Benefit and Council Tax Support applications.

Key Responsibilities:

  • Process and assess applications for Housing Benefit and Council Tax Support in accordance with relevant legislation and policy.
  • Provide excellent customer service and communication to applicants, stakeholders, and colleagues.
  • Work collaboratively with other teams to ensure the effective administration of benefits and revenues.
  • Develop and maintain a working knowledge of benefits and revenues rules and procedures.
  • Contribute to the development and implementation of process improvements to enhance the efficiency and effectiveness of the team.

Requirements:

  • Strong knowledge of Housing Benefits, Council Tax, and Council Tax Support.
  • Proficiency in Microsoft Office 365 Applications, including Excel and Word.
  • Ability to develop a working knowledge of benefits and revenues rules and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a real difference in the lives of our residents.

How to Apply:

If you are a motivated and enthusiastic individual with a passion for delivering excellent customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter, prior to the closing date of 06th September 2024.



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