Assistant Revenues and Benefits Officer

2 weeks ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time
Job Title: Assistant Revenues and Benefits Officer

We are seeking a highly motivated and organized individual to join our team as an Assistant Revenues and Benefits Officer. As a key member of our team, you will play a vital role in the administration of Housing Benefit and Council Tax Support.

Key Responsibilities:
  • Provide advice and support to colleagues and customers on Housing Benefit and Council Tax Support.
  • Process applications and maintain accurate records.
  • Work closely with other teams to maximize collection of Council Tax, Non-Domestic Rates, and Housing Benefit overpayments.
  • Develop a working knowledge of benefits and revenues rules and procedures.
  • Communicate effectively with customers and colleagues using various communication channels.
Requirements:
  • Awareness of Housing Benefits, Council Tax, and Council Tax Support.
  • Knowledge of Microsoft Office 365 Applications, including Excel and Word.
  • Ability to develop a working knowledge of benefits and revenues rules and procedures.
  • Understanding of customer focus and communication.
  • Ability to work in a team environment and adapt to changing priorities.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities.

Please note that all successful candidates will be required to complete a Basic DBS check. We are an equal opportunities employer and welcome applications from diverse candidates.



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