Ocean Freight Trade Support Specialist

7 hours ago


Birmingham, United Kingdom Freight Personnel Full time
{"title": "Ocean Freight Trade Support Clerk", "description": "Job Summary

We are seeking a highly motivated and proactive individual with expertise in ocean freight to join our team at Freight Personnel. As an Ocean Freight Trade Support Clerk, you will be responsible for building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively.

Main Responsibilities
  • Receive customer quotations via various methods and negotiate rates with carriers, hauliers, and suppliers to maximize cost-effectiveness.
  • Prepare and submit customer quotations and proposals within agreed timeframes.
  • Work within our in-house system to create and issue quotations.
  • Communicate with customers to manage and follow up on all quotes to obtain feedback and measure success.
  • Track success/failure rates of quotes and report back to management.
  • Develop and build relationships with customers to provide the highest level of customer service.
  • Produce strategic tariffs when required to ensure effective workload and keep them up to date.
  • Monitor carrier websites and notifications.
  • Engage with ocean freight operational teams to ensure smooth handover of secured shipments.
Requirements
  • Industry and operational knowledge of ocean freight.
  • Understanding of how to influence profitability through effective pricing.
  • Able to work under pressure to meet fixed deadlines.
  • Strong numerical and commercial skills.
  • Excellent written and verbal communication skills.
  • Excellent attention to detail.
Package and Benefits
  • Salary: £30,000 to £35,000 experience dependent.
  • Pension.
  • 22 days holiday to start.
  • Rewards and Discounts.
  • Healthcare plan.
  • Cycle to work scheme.
  • Social events.
  • Free Parking.
  • Plus more.
", "lang_code": "en"}

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