Concierge Service Manager
5 days ago
Job Summary
We are seeking an experienced Concierge Service Manager to join our team at The Park Tower Hotel Knightsbridge. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable.
About the Role
This is a highly rewarding opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing outstanding customer service. You will work closely with our management team to develop and implement strategies that drive guest satisfaction and loyalty.
Main Responsibilities
- Develop and maintain a concierge service that meets or exceeds hotel standards
- Assist in developing and implementing recognition and service programs for guests
- Collaborate with other departments to ensure seamless delivery of services
- Maintain accurate records and reports as required
What We Offer
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, as well as a range of benefits including
- A comprehensive training program to help you succeed in your role
- Opportunities for career advancement within our company
- A fun and dynamic work environment with a great team
- A generous holiday allowance and pension scheme
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