Business Development Manager
24 hours ago
Location: Edinburgh head office with travel to Glasgow
Salary: £22,679 - £28,350
Job type: 35 hours per week (Mon-Fri) Full time, Permanent
About Change Waste Recycling LtdWe are dedicated to driving sustainability and providing industry-leading waste management solutions nationwide, enabling businesses to reduce waste, carbon, and costs.
Our unique approach is to foster long-term business partnerships that support, educate, and inspire, priding ourselves on our commitment to customer satisfaction and innovative approach to recycling and waste management.
The RoleTo play a crucial role in executing Change Waste Recycling's account management strategy for clients, focusing on added value, upsell, and retention.
Main Objectives and Goals- Manage a customer base across Edinburgh and Glasgow with an annual spend of under £10,000.
- Act as the primary point of escalation for customer issues, serving as a key liaison between customers, CWR Operations or Suppliers for service development and issue resolution.
- Address customer queries, such as pricing, and identify new business opportunities within existing accounts.
- Conduct regular client review meetings.
- Proactively engage with at-risk customers to meet their needs while maintaining profitability.
- Pricing and upselling activities: Identify new business and upselling opportunities. Implement strategic pricing and upselling initiatives to drive revenue growth.
We are looking for a skilled and experienced Account Executive to join our team and contribute to our mission of driving sustainability and providing industry-leading waste management solutions.
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