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Trade Supervisor

2 months ago

Reading, Reading, United Kingdom Screwfix Full time

About the Role

This is an exciting opportunity to join Screwfix as a Trade Supervisor, where you will be the go-to person for our Trade customers. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our Trade customers, and driving sales growth.

Key Responsibilities

  • Customer Relationship Building - You will be the primary point of contact for our Trade customers, understanding their needs and providing expert advice to drive sales.
  • Trade Sales Counter Management - You will take ownership of the Trade Sales Counter, managing sales, customer relationships, and team performance.
  • Team Leadership - You will inspire and motivate your team to deliver exceptional customer service, driving sales growth and building a reputation for excellence.

Requirements

  • Customer Service Expertise - You will have excellent customer service skills, with the ability to build strong relationships with our Trade customers.
  • Trade Knowledge - You will have a good understanding of the Trade industry, with the ability to provide expert advice to customers.
  • Leadership Skills - You will have the ability to lead and motivate a team, driving sales growth and building a reputation for excellence.
  • Communication Skills - You will have excellent communication skills, with the ability to communicate effectively with customers, colleagues, and management.

What We Offer

  • Competitive Salary - We offer a competitive salary, with opportunities for growth and development.
  • Excellent Benefits - We offer a range of excellent benefits, including a company pension scheme, life cover, and discounted healthcare.
  • Training and Development - We offer excellent training and development opportunities, helping you to achieve your career goals.

About Screwfix

Screwfix is a leading retailer of trade tools and equipment, with a strong reputation for customer service and quality products. We are committed to providing our customers with the best possible service, and we are looking for talented individuals to join our team.