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Trade Supervisor

2 months ago

Reading, Reading, United Kingdom Screwfix Full time

Overview

7am - 5pm, Monday to Friday.

As a Trade Supervisor at Screwfix, you will be the go-to person for our Trade customers. You will represent the team on our Trade Sales Counter, helping our Trade customers, predominantly plumbers and electricians, to get exactly what they need for the job. You don't need to be an expert in Trade; it's all about building relationships and providing excellent customer service. With our excellent training programs and varied shift patterns to support a healthy work-life balance, you'll be on the right track for a promising career with us.

Responsibilities

What's it like to be a Supervisor?

  • Get to know your customers – you'll chat to them over a cuppa, understand their projects, and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer.
  • Run your own business within a business – you'll take ownership of all your own KPIs, including sales, account increasing, onboarding new customers, and giving great service.
  • Inspire your team – following your lead, you'll guide and coach the team to do great things, building a reputation of your store to be proud of.

Qualifications

You are...

  • Great at building relationships with your customers, as well as your team.
  • Driven to learn and build your skill set.
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark.
  • A real people person, and your enthusiasm to always do better is infectious.
  • Friendly, flexible, reliable, honest, and like to work hard.

What's in it for you?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun.
  • We offer a competitive salary.
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme - up to 14% Kingfisher contribution.
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.
  • We'll also help you be the best you can be, with excellent training and ongoing development.