Technical Helpdesk Specialist

3 weeks ago


Corby, Northamptonshire, United Kingdom CV Technical Full time
Job Overview

CV Technical is seeking a Technical Helpdesk Specialist to join our IT team. As a Technical Helpdesk Specialist, you will be responsible for providing technical support to our global company environment, including endpoint hardware and software configurations, deployments, and troubleshooting.

We are looking for a highly skilled and experienced individual who can take ownership of assigned ticket requests and drive them to completion within established SLAs. The successful candidate will have a strong background in IT, with a focus on network infrastructure and cybersecurity best practices.

The estimated salary for this role is £42,000-£45,000 per annum, based on location and industry standards. We offer a competitive benefits package, including a comprehensive health insurance plan and access to ongoing training and development opportunities.

  • Configure and deploy endpoint hardware and software
  • Troubleshoot and resolve complex technical issues
  • Develop and maintain knowledge base documentation
  • Assist with daily, weekly, and monthly key systems health checks

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