Global Technical Solutions Engineer
1 month ago
CV Technical is seeking a Global Technical Solutions Engineer to join our team in Corby. As a key member of our IT team, you will be responsible for identifying, troubleshooting, resolving, and documenting technical issues while maintaining customer satisfaction.
In return for your commitment, we offer a competitive salary of £40,000 per annum, plus opportunities for professional growth and development. This role requires regular travel across Europe and Asia, which will be planned well in advance.
Job Description:- Main Responsibilities:
- Identify, troubleshoot, resolve, and document technical issues
- Maintain customer satisfaction
- Collaborate with the IT team to escalate and resolve issues
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or related field
- CompTIA A+, Network+, Security+ certifications
- Minimum 2 years' experience in an IT support role
- Prior experience working in a manufacturing environment
- Experience with enterprise helpdesk ticket systems
- Proficiency in Microsoft operating systems (administration, configuration, installation)
- Knowledge of cybersecurity best practices
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