Electrical Service Support Specialist

4 weeks ago


Crawley, West Sussex, United Kingdom https:www.energyjobline.comsitemap Full time
Job Summary

We are seeking an Electrical Service Support Technician to join our team. As an Electrical Service Support Technician, you will be responsible for providing technical support to customers through various means, including telephone, email, and remote monitoring tools.

You will be required to diagnose and resolve electrical faults, as well as provide training to service technicians. A strong understanding of electrical and electronic principles, as well as excellent communication skills, are essential for this role.

Key Responsibilities:

  • Provide technical support to customers through various means
  • Diagnose and resolve electrical faults
  • Provide training to service technicians
  • Collect and update commissioning information and release codes

Requirements:

  • Electrical or Electronic Engineering qualification (City & Guilds Level 1&2&3 or HNC/HND or NVQ)
  • Previous experience of electrical fault finding
  • Good customer service communication skills
  • Computer literate (Word, Excel - basic level as a minimum)

Desirable Skills:

  • Field service experience
  • Foreign languages (Spanish, Portuguese, German, French, Italian)
  • Knowledge of PCBs & PLCs
  • Current manual driving licence


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