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Senior Client Engagement Advisor
2 months ago
Job Title: Senior Client Engagement Advisor
Job Summary:
Totum is seeking a highly skilled Senior Client Engagement Advisor to join our Technology & AI team. As a key member of our business development team, you will be responsible for advancing client engagement strategies related to technology, innovation, and Generative AI (GenAI).
Key Responsibilities:
- Develop and Implement Client Engagement Strategies: Design and execute a comprehensive programme aimed at engaging clients with technology, innovation, and GenAI.
- Maximise Opportunities: Work closely with firmwide Business Development (BD) colleagues to ensure maximisation of opportunities related to technology, innovation, and GenAI.
- Develop and Enhance Client Offerings: Develop and enhance client offerings around technology, innovation, and GenAI.
- Cohesive Communication: Ensure cohesive communication, engaging lawyers across the firm with key messaging and opportunities related to client tech, innovation, and GenAI.
- Engage Clients: Engage clients through an impactful programme encompassing legal technology tools, innovation, and AI adoption.
- Collaborate with Subject Matter Experts: Work alongside subject matter experts to craft and provide external client-facing collateral to showcase the firm's expertise.
- Develop Internal Briefing Packs: Develop internal briefing packs to assist client teams in conversations about legal technology adoption, including AI.
- Identify Top Clients: Identify top clients and meaningfully engage with them on technology, innovation, and GenAI opportunities.
- Organise Events: Organise legal technology-related events such as GC roundtables to drive client conversations around legal technology adoption.
- Cascade Marketing Information: Cascade marketing information to partners and client teams to improve awareness and understanding of the client offering.
- Work with the PR Team: Work with the PR team to raise the firm's external profile.
- Set and Monitor Key Success Metrics: Set and monitor key success metrics and objectives. Report progress to the Client Tech & AI partner and the programme leads.
- Run Regular Working Group Meetings: Run regular working group meetings with partners and BD team members to share updates on client conversations, mandates, and emerging opportunities.
Ideal Candidate:
- Minimum of 5 Years of BD & Marketing Experience: Minimum of 5 years of Business Development and Marketing experience.
- Preferably Experienced in the Legal Sector: Preferably experienced in the legal sector or other professional services with a strong understanding of the legal industry.
- Exceptional Writing Skills: Exceptional writing skills for marketing content and communications.
- Highly Organised and Adaptable: Highly organised, adaptable, and able to manage multiple priorities.
- Excellent Client-Facing and Communication Skills: Excellent client-facing and communication skills.
- Strong Understanding of Technology: Strong understanding of technology, particularly legal tech.
Equal Opportunities:
Totum is an equal opportunities employer and welcomes applications from diverse candidates. We strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.