Fashion Experience Consultant

4 days ago


Ilkley, Bradford, United Kingdom Whistles Full time
About Whistles

Whistles is a London-based style destination renowned for its timeless design, curated must-have pieces, and wardrobe signatures that elevate the everyday.

Job Description

We are seeking a Fashion Experience Consultant to join our team. As a key member of our store staff, you will be responsible for delivering an outstanding customer experience, promoting our high-quality premium products, and maintaining a high awareness of visual merchandising principles.

Key Responsibilities:
  • Greet, assist, and sell to customers in a professional and consultative manner, with the aim of building multiple sales and championing our products at all available opportunities.
  • Deliver an inspirational picture of our vision in store, driving store performance by maintaining a high awareness of visual merchandising principles.
  • Operate an electronic Point of Sale system, handling transactions accurately and anticipating future opportunities to keep our customers engaged.

In this role, you will be expected to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment while sharing your product knowledge and styling expertise.

About the Role

This is a full-time position, estimated salary £25,000 - £35,000 per annum, depending on experience. We offer a comprehensive training program and ongoing support to ensure your success in this role.

Requirements:
  • You will be a natural promoter of customer service excellence, with a passion for providing an outstanding in-store experience.
  • You will be hardworking and dedicated, treating our customers as your primary focus and actively listening to their needs.
  • You will have excellent communication skills and be able to engage with customers in a customer-facing environment.

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