Beverage Service Specialist

3 weeks ago


London, Greater London, United Kingdom Charlotte Street Hotel Full time

Delivering Exceptional Guest Experiences

At Charlotte Street Hotel, we're passionate about providing unparalleled hospitality. As a Cocktail Waiter, you'll be an integral part of our team, delivering outstanding service to our discerning guests with a focus on precision and flair.

Key Responsibilities:

  • Guest Service: Taking orders and serving a diverse range of beverages, from artisanal cocktails to specialty coffees, with finesse and enthusiasm.
  • Table Management: Managing multiple tables efficiently in a bustling environment, ensuring each guest receives personalized attention and service.
  • Team Collaboration: Collaborating closely with colleagues to maintain seamless operations and uphold our high standards of hospitality.
  • Attention to Detail: Demonstrating a keen eye for detail to ensure accuracy in orders and presentation, enhancing the overall guest experience.
  • Expert Knowledge: Exemplifying a passion for mixology and beverage knowledge, engaging guests with recommendations and expert insights.

What We Offer:

  • A competitive hourly rate, inclusive of service charge.
  • Access to Wagestream, our financial wellbeing app, for everyday savings and real-time financial coaching.
  • Health cash plan, including contributions towards dental, optical, alternative, and complementary therapies.
  • Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
  • Complimentary meals on shift.
  • Referral bonus scheme for recommending top talent.
  • Flexible scheduling without split shifts.
  • Dry cleaning service for work attire and discounted personal dry cleaning.
  • Enhanced holiday allowance based on length of service.
  • Season ticket loan for convenient commuting.
  • Ongoing training, professional development, and fully funded English lessons.
  • Regular social events, team activities, and fitness sessions.
  • Benefits like cycle to work scheme and annual long service awards.
  • One allocated paid day per year for volunteering work.
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.


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