Security Operations Manager

4 weeks ago


St Albans, Hertfordshire, United Kingdom Prime Trading Group Full time
Job Title: Security Operations Manager

About Prime Secure:

Prime Secure is a leading provider of security systems and guarding services to blue-chip customers across the UK. Our Glasgow-based headquarters serves as the hub for our operations, with no travel required to our regional offices in St Albans and Altrincham.

Job Summary:

We are seeking a highly skilled Security Operations Manager to join our team. As a key member of our security management team, you will be responsible for carrying out site visits to ensure the integrity and security of our clients' sites and assets.

Key Responsibilities:

* Monitor company service delivery on client deployments
* Investigate incidents to understand root cause
* Advise clients of areas of coverage and non-coverage
* Risk manage all aspects of our service delivery
* Ensure key terms are upheld
* Ensure service delivery is in line with company SLAs
* Areas of non-coverage reporting and coverage plans
* POC for the Monitoring Station for advice on out-of-hours incidents and potential attendances for serious incidents.

Requirements:

* A valid frontline SIA licence
* Minimum 3 years security management experience with a good understanding of CCTV systems, investigations, and operations
* Must have good working knowledge of Windows-based systems (Microsoft Word, Microsoft Excel, Outlook)
* Able to create reports with clear and concise information.

What We Offer:

* Competitive salary
* Opportunities for career growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced security professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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