Compliance Officer

1 week ago


York, York City, United Kingdom One Bright Full time
About the Role

We are seeking a highly skilled and experienced Compliance Officer to join our team at Onebright. As a Compliance Officer, you will play a critical role in ensuring that our organization adheres to regulatory requirements and maintains the highest standards of compliance.

Key Responsibilities
  • Provide proactive complaints case management and administrative support to our clients, therapists, and stakeholders.
  • Support the Group Compliance Manager with DSAR and Data Events, incident and breach management.
  • Respond to detailed and regular reporting to support all stakeholders involved.
  • Manage multiple systems and technology platforms, including CRM systems.
  • Demonstrate exceptional administration and customer service principles when managing cases.
Requirements
  • At least 1 year of experience in an FCA-regulated environment.
  • Knowledge of multi-system use and managing different technology platforms.
  • Exceptional administration and customer service skills.
  • Ability to work in a hybrid working pattern.
About Onebright

At Onebright, we help individuals and organizations with mental health and wellbeing solutions. We provide every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimization, early intervention, prevention, and treatment.

We have a deep understanding of mental health and unrivalled clinical expertise, enabling us to support businesses from the first interaction with us through to recovery. We have a breadth of existing relationships with the UK's leading service providers of EAP, PMI, and OH, giving us a unique ability to deliver consistent care to employees from whichever channel they reach us.

What We Offer
  • 24 days holiday with an option to purchase more through our holiday purchase scheme.
  • An excellent Employee Assistance Program to support your wellbeing.
  • A private company pension with Royal London.
  • Continuous Professional Development opportunities.
  • A cash plan to help with unexpected health issues.
  • Rewards Gateway for access to perks and savings.
  • A technology package for hybrid working.
  • Access to our Onebright L&D platform for learning.
  • A referral scheme for staff.
How to Apply

If you are a motivated and experienced Compliance Officer looking for a new challenge, please submit your application. We are committed to delivering in line with 'safer recruitment' principles and will require the successful candidate to undergo a credit check and DBS check.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that all applicants must be legally entitled to accept and perform work in the UK and we will seek to complete a Right To Work check for all candidates.


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