Sales Associate

3 days ago


Farnham, Surrey, United Kingdom HighPoint Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at HighPoint. As a Sales Associate, you will be responsible for providing exceptional customer service, guiding customers through the selection and purchase process, and initiating customer interactions to drive sales.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients visiting our showroom, ensuring a seamless and personalized experience.
  • Sales Support: Guide customers through the selection and purchase process, offering expert advice and recommendations to meet their needs.
  • Product Knowledge: Develop and maintain in-depth knowledge of our furniture and flooring products, including features, benefits, and applications.
  • Order Management: Manage customer orders from sale to delivery, ensuring timely and accurate fulfillment.
  • Inventory Management: Maintain accurate inventory levels, receiving deliveries and stocking products in the showroom.
  • Marketing Support: Assist with marketing and promotional campaigns to drive sales and increase brand awareness.
  • Team Collaboration: Collaborate with the sales team to develop effective sales strategies and promote best-selling products.
Requirements
  • Customer Service Skills: Strong customer handling skills, with the ability to adapt product offerings to meet customer needs.
  • Communication Skills: Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and colleagues.
  • Product Knowledge: Knowledge of furniture and/or flooring sales, with a strong understanding of product features, benefits, and applications.
  • Education: College-level education preferred, with a focus on sales, marketing, or a related field.
  • Technical Skills: Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, with the ability to learn new software and systems quickly.

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