Team Leader for Interpreting Services

2 months ago


Hull, Kingston upon Hull, United Kingdom AA Global Language Services Ltd Full time
About AA Global Language Services Ltd

We are a leading provider of professional interpreting, translation, and specialist language support services across the UK and worldwide. Our mission is to deliver high-quality services to clients in both the public and private sectors.

About the Job

We are seeking a highly skilled Team Leader to join our team. The successful candidate will be responsible for handling face-to-face bookings, telephone, and video interpreting requests while overseeing day-to-day tasks, managing non-attendance, engaging with new clients, and monitoring the Interpreting Inbox.

  • Lead the team and manage day-to-day tasks
  • Monitor attendance and engagement with new clients
  • Report on team performance and provide data for reports
  • Identify training needs within the team

This is a rewarding role offering a competitive salary of £45,000 - £60,000 per annum, depending on experience. We offer a supportive work environment and opportunities for professional development.

What You'll Do:
  • Manage the team's workload and tasks
  • Engage with new clients and monitor the Interpreting Inbox
  • Report on team performance and provide data for reports


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