Fine Jewellery Ambassador

1 month ago


London, Greater London, United Kingdom Antony James Recruitment Full time
About the Role

This is an exceptional opportunity for a talented and customer-focused professional to join a dynamic team that is transforming the world of engagement and wedding jewellery. As a Sales Advisor, you will be at the forefront of the customer experience, crafting unforgettable moments for clients and helping them make meaningful, well-informed decisions about their jewellery.

Key Responsibilities
  • Deliver Exceptional Customer Service: Interact with customers in a warm, approachable, and knowledgeable manner, always embodying the brand's values and ethos.
  • Provide Expert Product Knowledge: Help customers navigate the jewellery-buying process by offering in-depth advice on product features, benefits, and craftsmanship.
  • Drive Sales: Use your skills in upselling, cross-selling, and clienteling to guide customers toward making the perfect purchase while meeting and exceeding sales targets.
  • Efficient Transaction Management: Process sales accurately and efficiently, maintaining a clean and organised sales floor at all times.
  • Manage Inventory: Oversee inventory tasks such as sourcing, pricing, tagging, and auditing, while ensuring valuable items are handled securely.
  • Follow-up and Relationship Building: Proactively follow up with customers on order progress, payments, and missed opportunities, keeping communication open and positive.
What Makes You a Great Fit
  • A genuine passion for customer service and helping others make informed decisions.
  • A deep interest in fine jewellery, with a desire to learn and stay informed about the latest industry trends.
  • A proactive approach to meeting and exceeding sales goals.
  • Professional Development: Ongoing opportunities for career growth and development within a forward-thinking, innovative company.
  • Paid Time Off: Generous holiday entitlement to ensure you maintain a healthy work-life balance.
  • Financial Benefits: Competitive salary and potential bonuses for exceptional performance.
  • Inclusive Workplace Culture: Join a team that celebrates creativity, diversity, and individuality, where your contributions truly matter.


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