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Trade Counter Sales Person

1 month ago

Peterlee, Durham, United Kingdom Howdens Full time
About Us

Howdens Joinery is the UK's leading trade kitchen supplier, offering a wide range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals.

The Role

We are seeking an experienced Trade Counter Sales Person to join our team at Howdens. As a Trade Counter Sales Person, you will play a pivotal role as front of house in the depot, greeting trade customers and end consumers and dealing with their enquiries.

Your key responsibilities will include:

  • Providing potential and existing customers with the highest level of customer service
  • Processing sales for customers using the in-store payment systems, quoting correct pricing, delivery date, and stock requirements
  • Communicating with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business
  • Maintaining up-to-date product and industry knowledge
  • Gaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot
  • Developing long-term collaborative relationships with customers
  • Handling incoming and outgoing stock

Requirements:

To be successful in this role, you will need to possess the following qualities:

  • Strong communication skills
  • Ability to build strong relationships
  • Good customer service skills
  • Excellent attention to detail
  • Effective planning and organising abilities
  • Capability to prioritise and organise own workload effectively
  • A strong desire for continuous personal and professional development
  • The right to work in the UK and related evidence

Benefits:

We offer a competitive salary of £15,000 per annum, paid holiday entitlement, a generous matched contribution Pension Scheme, team incentives and outings, and staff discount on Howdens products.