Technical Support Specialist

1 month ago


Portsmouth, Portsmouth, United Kingdom Endeavour Recruitment Solutions Full time

Endeavour Recruitment Solutions is seeking a skilled Technical Support Specialist to join their team in Hampshire. The successful candidate will provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy.

Key Responsibilities:

  • Consult on infrastructure problems and provide suitable networking solutions.
  • Respond to enquiries from clients and help them resolve hardware or software problems.
  • Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member.

Requirements:

  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003 / 2008 server and Exchange Server 2003 / 2007 / 2010.
  • Excellent telephone manner and client facing experience.
  • A Microsoft certification such as an MCSE or MCITP is desirable.

Why this role?

This is an excellent opportunity for a skilled Technical Support Specialist to join a dynamic team and contribute to the delivery of high-quality IT services to clients. If you have a passion for IT and a strong desire to succeed in a fast-paced environment, we encourage you to apply.



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