Fundraising Coordinator

2 days ago

London, Greater London, United Kingdom Church Urban Fund Full time
Fundraising Supporter Development Coordinator

About the Role

As Church Urban Fund embarks on a new strategy and refreshed mission, vision, and values, fundraising income is crucial for supporting its programs and core operations. You will coordinate campaigns, direct marketing appeals, and other supporter communications, using fundraising best practices, to maximize Church Urban Fund's income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Key Responsibilities

  • Coordinate campaigns and direct marketing appeals to maximize fundraising income.
  • Develop and implement supporter journeys and touchpoints to ensure an excellent and integrated experience of Church Urban Fund.
  • Monitor, analyze, and report on direct marketing campaign performance and outcomes through Salesforce CRM.
  • Source case studies and stories to develop strong fundraising propositions for marketing activities.
  • Act as the first escalation point for important fundraising complaints or enquiries.
  • Attend external events and support colleagues to ensure the efficient running of the department.

Requirements

  • Passion for supporter-centric fundraising and building and maintaining supporter relationships.
  • Proven success in delivering individual supporter fundraising programs and developing journeys and touchpoints.
  • Exceptional project management skills and use of planning tools.
  • Strong mass communication skills in both on- and off-line environments.
  • Good knowledge of using CRM databases and social media channels.
  • Ability to work creatively, flexibly, and professionally within a small fundraising and communications team.

Desirable Skills and Experience

  • Experience of UK social action and community-led development, ideally within a faith environment.
  • Experience of acquisition and development.
  • Proven skills of cross-organisational influencing for fundraising.
  • Experience of working with freelance writers, photographers, and designers.
  • Personal experience of writing impactful multi-channel fundraising appeals or campaigns.
  • Experience with Salesforce, Mailchimp, compliance with GDPR and FR Regulations.
  • Knowledge of legacy, community, and church fundraising.

What We Offer

  • A competitive salary of £32,000 - £35,000 depending on experience.
  • 22 days + 3 CUF discretionary days + Bank Holidays per annum.
  • Hybrid working arrangement with a minimum of one day per week in the office.

How to Apply

Please send an up-to-date CV and covering letter outlining your relevant skills and experience to the HR Manager, Church Urban Fund.

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