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Customer Service Representative
1 month ago
We are a prestigious independent school in Hertfordshire, known for our inclusive culture and commitment to progression. As a key member of our team, you will play a vital role in providing exceptional customer service and maintaining the smooth operation of our cafe.
Role Overview
This is an exciting opportunity for a friendly and efficient Customer Service Representative to join our team in Watton at Stone, United Kingdom. You will be responsible for greeting and serving customers in a professional manner, preparing and serving a variety of hot and cold beverages, handling food preparation tasks, operating the cash register, and maintaining cleanliness and organization in the cafe.
Key Responsibilities
* Greet and serve customers with a smile
* Prepare and serve a range of beverages, including coffee and tea
* Handle food preparation tasks, such as assembling sandwiches and plating pastries
* Operate the cash register accurately and efficiently
* Maintain a clean and organized work environment
* Restock supplies and ensure product displays are attractive and well-maintained
What We Offer
* A competitive salary of £12.30 per hour
* Free meals on shift
* Endless tea and coffee on shift
* Life Assurance
* Opportunities for career development and progression
* Employee discounts through our HAPI app
Requirements
* Previous experience in customer service, preferably in a cafe or food service setting
* Basic knowledge of food safety and hygiene practices
* Excellent communication and interpersonal skills
* Proficiency in cash handling and operating point-of-sale systems
* Strong teamwork abilities and willingness to assist colleagues as needed
* Keen attention to detail and ability to maintain a clean work environment
About Us
Holroyd Howe has built a reputation for being a family-friendly company that offers a range of benefits to its employees. We value inclusivity and progression and are committed to creating a positive work environment.