Domestic Services Manager

3 weeks ago


St Helens, St. Helens, United Kingdom https:jobs-redefined.cositemap Full time
Domestic Services Manager

Are you a seasoned leader in Domestic Services with a passion for maintaining high standards and ensuring a clean, safe, and hygienic environment? As a Domestic Services Manager, you will play a key role in supporting the Domestic Services team, ensuring excellent service delivery, compliance with health and safety regulations, and fulfilling our commitment to patients and staff.

Key Responsibilities:
  • Collate and report information for Trust monitoring audits, evidencing actions taken.
  • Monitor and assess Supervisory team performance, particularly in relation to audits.
  • Proactively fulfil contractual requirements, managing sickness effectively in line with Compass Group and client policy.
  • Perform inspections to maintain high standards, ensuring compliance with Health & Safety regulations, and report feedback to the Domestic Manager.
  • Handle customer/patient complaints promptly and take action to prevent reoccurrence.
  • Ensure the safe and proper use of equipment in accordance with regulations and company policy.
  • Train and develop staff, ensuring compliance with health, safety, hygiene, and skills training requirements.
  • Support other Medirest departments as required by management.
  • Maintain confidentiality at all times, adhering to company and client policies.

As a Domestic Services Manager, you will have the opportunity to work with a team of experienced professionals who share your passion for delivering exceptional service. You will be responsible for ensuring that all aspects of Domestic Services are delivered to the highest standard, and that our commitment to patients and staff is upheld.

Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.



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