Hospitality Excellence Coordinator

4 days ago


Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time
Deliver Exceptional Guest Experiences

We are looking for a skilled and enthusiastic Guest Services Attendant to join our team at Four Seasons Hotel Hampshire. As a key member of our Guest Services team, you will play a vital role in ensuring our guests enjoy unforgettable experiences.

Key Responsibilities

Your key responsibilities will include:

  • Providing personalized service and exceeding guest expectations
  • Transporting luggage to guest rooms for arrivals and departing guests to the hotel entrance or temporary storage
  • Collaborating with colleagues to meet guest needs and enhance their stay
Requirements

To succeed in this role, you will need:

  • Exceptional customer service skills and a passion for delivering luxury experiences
  • Fluency in English, both written and spoken
  • A clean driving license with permission to drive in the UK
Benefits

As a valued member of our team, you can expect:

  • Excellent training and career development opportunities
  • Up to 20 complimentary nights at any Four Seasons Hotel or Resort worldwide
  • Free meals at Henry's while on duty, including fruits, coffee, and tea
  • Holiday entitlement increases with years of service up to 33 days off
Estimated Salary

£25,000 - £35,000 per annum, depending on experience.


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