Key Commercial Leadership Position

3 days ago


Braintree, Essex, United Kingdom Card Factory Full time
About the Role

We are seeking an experienced Store Manager to lead our team in delivering commercial growth and customer experience in a fast-paced retail environment.

Responsibilities
  • Lead a high-performing team of colleagues, providing guidance and coaching to ensure excellent customer service and commercial growth.
  • Develop a culture of customer-centricity among colleagues, identifying opportunities to exceed customer expectations and drive business results.
  • Make informed commercial decisions around stock availability, merchandising, and inventory management to maximize sales and minimize waste.
  • Collaborate with key stakeholders to gain insights into the business, identifying opportunities for growth and improvement.
  • Provide constructive feedback to the store team and District/Regional Managers on performance and business opportunities.
Requirements
  • A passionate and customer-focused leader with previous experience as a store manager in a retail environment.
  • Proven track record of leading and developing high-performing teams, with a focus on individual development and succession planning.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Able to work towards Key Performance Indicators (KPIs) in a fast-paced environment, with a focus on driving commercial growth and customer satisfaction.
About the Salary

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.



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