Advanced Technical Support Engineer

1 week ago


Colchester, Essex, United Kingdom In Technology Group Limited Full time
Technical Support Engineer

Salary Information

The estimated salary for this position is £55,000 - £70,000 per annum, depending on experience.

Job Description

We are seeking a highly skilled and experienced Technical Support Engineer to join our dynamic team at In Technology Group Limited.

As a 3rd Line Engineer, you will be responsible for delivering advanced IT support and managing complex technical issues, working closely with clients to understand their technical requirements and providing tailored solutions.

You will also collaborate with the development team to ensure seamless integration of new technologies and contribute to business objectives.

Responsibilities:

  • Provide advanced IT support and manage complex technical issues
  • Partner with clients to understand their technical requirements and provide tailored solutions
  • Collaborate with the development team to ensure seamless integration of new technologies

Requirements:

  • Strong technical knowledge of network infrastructure, including routers, switches, firewalls, and virtualization
  • Excellent problem-solving skills and ability to work under pressure
  • Degree in Computer Science or related field, or equivalent experience
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