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Quality Assurance Business Partner
2 months ago
At Brainkind, we are seeking a highly skilled Quality Assurance Business Partner to join our Quality Assurance team. As a key member of our team, you will play a vital role in driving our services towards 'Outstanding' quality through ongoing analysis and planned service reviews.
Key Responsibilities:- Provide regular timely oversight and analysis of quality within all services across your designated portfolio of services.
- Use a range of methodologies to assess and identify risk, develop agreed priorities and plans to assess the quality of services within Brainkind.
- Produce accurate, evidence-based reports in a timely manner clearly outlining levels of compliance and key priority areas for managers to focus on following a quality assurance visit.
- Provide practical assistance to improve quality in areas visited and in own areas of expertise to the operational managers in services.
- Collaborate with the Regional Managers in devising updated ways of working to improve quality – singly and in agreed defined groups.
- Gather, evaluate and analyse data relating to quality measures using Datix and other sources across Brainkind with the purpose of improving quality.
- Carry out formal investigations in accordance with the Brainkind's Complaints or Whistleblowing policies as appropriate, when requested to do so.
- Provide advice on relevant Health & Social Care legislation and good practice to Service Managers to support a shared approach to ongoing quality improvements.
- Educated to level 5 NVQ or equivalent in a Health & Social-care related field.
- Level 5 Diploma in Leadership & Management or equivalent management experience including quality assurance/improvement.
- Health & Social Care - Professional qualification Nursing/Social Work or allied field.
- Ability to analyse complex data and investigate problems to develop a range of solutions.
- Experience of being Registered Care Home Manager with one of the UK regulators (CQC/CIW/CIS/HIS).
- Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures.
- A competitive salary of £41,060.
- 6 weeks annual leave.
- Group life assurance.
- Company Pension.
- Access to nationwide staff discounts for shopping, entertainment, leisure through Perkbox.
- Long service and staff awards.
- Excellent training and support with gaining professional qualifications.
- Blue Light Card Discounts.