Fire and Security Service Manager

4 weeks ago


Bedford, Bedford, United Kingdom 4Way Recruitment LTD Full time
Job Description

Job Title: Field Service Manager - Fire and Security

Company: A well-established medium-sized fire and security company specialising in installing, servicing, and maintaining fire and security contracts, primarily in the commercial and corporate market.

Package:

£40,000 - £46,000 basic

31 days holiday, including bank holidays

Car or car allowance

Main Responsibilities:

Manage the service team, providing mentoring, technical support, and identifying employee training needs.

Be proactive and lead by example, motivating the team on daily productivity, maintaining performance, and attendance.

Maintain relationships with customers and deliver a high level of customer service.

Identify sales opportunities, attend client meetings, and increase client retention.

Manage complaints and take ownership.

Work alongside the operations director to develop a service plan and deliver updates and reports.

Requirements:

Previous experience as an engineer and manager.

Offer technical support.

Strong communication skills.

Knowledge of fire extinguishers and emergency lights is desirable but not required.

Experience in the commercial sector.



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