Industrial Water Treatment Specialist
1 month ago
About Veolia
Veolia is a leading company in water reuse, industrial, irrigation, municipal, and drinking water solutions. Our mission is to deliver added value to our customers through innovative technologies and services that optimize performance, reduce costs, and protect the environment.
Job Description
We are seeking an Operations Analyst to join our team. As an Operations Analyst, you will work closely with our Operations Leader, Account Managers, and Operations peers to achieve defined goals and objectives. Your primary responsibilities will include:
- Ensuring safe working practices and compliance with internal, legislative, and customer EHS requirements and policies.
- Completing Legionella sampling and utilizing internal systems to document and monitor Legionella-related works.
- Engaging with Gensuite and associated tools to manage QEHS documentation and material.
- Utilizing Sharepoint for external and internal sharing and documentation management.
- Awareness of Veolia's Inclusion and Diversity objectives.
Commercial Responsibilities
You will work with Account Managers to ensure that the profitability and productivity plans as defined by the Sales Director are met. This includes:
- Understanding the commercial agreement at each assigned customer site.
- Ensuring the Account Manager is made aware of any customer-requested scope changes or overconsumption to maintain profitability.
- Identifying opportunities for upgrades to the Account Manager, whether chemical dosing equipment, training, analytical services, or increased scope of supply.
Service Responsibilities
You will ensure a service plan is defined by the Account Manager and then optimize the service activities at assigned customers to maximize productivity and profitability. This includes:
- Communicating basic technical concepts to customers and seeking help for solutions.
- Good and timely communication with customers and the wider Veolia team.
- Completing and submitting Consultant Service Reports (CSRs) within agreed timescales.
- Assisting with project execution as required, from surveying to completion.
Qualifications
We are looking for a candidate with a preferred Chemistry/Chemical Engineering degree or equivalent scientific degree qualification. You should also have:
- Availability to travel within assigned areas, including overnight stops.
- Possession of a valid UK driving license.
- Ability to effectively support multiple managers and teams.
- Good organizational, communication, and interpersonal skills.
- Goal-oriented self-starter.
- Tools proficiency with PC skills, including proficiency in MS Word, Excel, PowerPoint, and Outlook.
About Veolia
Veolia is an inclusive company committed to diversity and gives equal consideration to all applications, without discrimination.
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