CRM Manager

2 weeks ago


City Of London, United Kingdom Salt Digital Recruitment Full time
Lead Client Loyalty and Retention Initiatives

Salt Digital Recruitment is collaborating with a rapidly growing financial firm to fill a 3-month CRM Manager contract position. This hybrid role (2 days per week) is based in London HQ and involves overseeing the CRM strategy using Microsoft Dynamics to maximise client engagement.

Key Responsibilities:
  • Develop and implement a CRM strategy to personalise communications and identify cross-sell/upsell opportunities
  • Use data-driven insights to inform marketing automation and email marketing campaigns
  • Collaborate with the team to achieve client retention and loyalty goals
  • Manage and maintain the CRM system, ensuring data accuracy and integrity
Requirements:
  • 3+ years of experience in CRM and email marketing, preferably in fintech or financial services
  • Expertise in Microsoft Dynamics CRM and marketing automation
  • Strong analytical skills and experience in data segmentation and targeting
  • Excellent project management skills and a passion for client-centric communications

This is an exciting opportunity to join a dynamic team and contribute to the success of a rapidly growing financial firm. If you have the skills and experience required, please apply.


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