Hair and Beauty Industry Manager Role
2 weeks ago
We are seeking a highly skilled and experienced Salon Manager to join our team in Crawley. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the salon and driving business growth.
About the SalonRUSH Hair & Beauty is a leading hair and beauty salon in Crawley, known for our exceptional customer service and commitment to excellence. Our team is passionate about delivering outstanding results and providing a welcoming and inclusive environment for all clients.
Key Responsibilities- Manage and lead a team of hair stylists, receptionists, and other salon staff.
- Ensure exceptional customer service is provided to all clients.
- Monitor and achieve salon targets and budgets.
- Create staff schedules.
- Recruit, train, and develop salon staff with the support of the head office team.
- Maintain an organized and clean salon environment.
- Handle customer complaints and resolve any issues with the support of our Customer Success Manager.
- Previous experience as a salon manager or in a similar leadership role within the hair and beauty industry.
- Strong leadership and management skills.
- Excellent customer service and communication skills.
- Ability to multitask and handle stressful situations in a calm and professional manner.
- Knowledge of salon operational procedures and best practices.
- Strong organizational and problem-solving skills.
- Passion for the hair and beauty industry.
- Must be a team player and have a positive and professional attitude.
The salary for this position is up to £35k per year (OTE), with unlimited commission for Stylist Managers, incentives, and bonuses. Additional benefits include:
- Fully-paid training at the RUSH Academy including the latest cutting, colouring, and styling techniques.
- 40% discount for friends and family on all hair and beauty services.
- Up to 20% discount on all professional homecare products.
- Career progression opportunities within the company.
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