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About Elevation Recruitment Group
We are a leading recruitment agency specializing in placing talented individuals in exciting roles within the financial services sector.
Job Overview
We are seeking a highly motivated and experienced Customer Service Representative to join our team at Lantern Debt Recovery in Leeds City Centre.
Key Responsibilities
- Provide exceptional customer service to clients and stakeholders
- Manage and resolve customer complaints in a professional and timely manner
- Work collaboratively with the team to achieve sales and revenue targets
- Participate in ongoing training and development to improve skills and knowledge
What We Offer
- A competitive salary of £24,336 per annum
- A monthly bonus of up to £507 (£6,084 per year)
- Hybrid working arrangements
- 33 days holiday (including public holidays) – rising to 36 with additional service
- Cash referral scheme
- Employee assistance
- Healthcare
- Retail discounts
- Gym discounts
- Loyalty reward scheme
- Casual dress
Working Hours
- Week 1: 08:00 - 16:30
- Week 2: 09:30 - 18:00 + Sat 09.00 – WFH)
- Week 3: 09:00 - 17:30
- Week 4: 10:30 - 19:00
Requirements
- Financial services experience would be beneficial but not essential