Clinical Team Coordinator

3 days ago


Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

Job Title: Clinical Team Coordinator

Estimated Salary: £20,000 - £25,000 per annum

About Us:

We are a leading mental health care provider in the UK, committed to delivering high-quality patient care and support.

Job Description:

We are seeking an experienced clinical team coordinator to join our clinical team. As a clinical team coordinator, you will be responsible for coordinating the administrative tasks of our clinical teams, including communication with service users, hospitals, social care, GPs, external agencies, and AWP staff.

You will also be responsible for managing diaries, typing letters and correspondence, attending and taking minutes/notes at meetings, and keeping service user records updated via our electronic patient system.

The ideal candidate will have experience of working in general administration, preferably in a clinical setting. You will need excellent communication skills, good IT skills, and the ability to work under pressure. You must also be able to work without direct supervision and plan and prioritise your own workload.

Key Responsibilities:

  • To manage both telephone and face-to-face contacts with distressed service users in a supportive and empathetic manner.
  • Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems.
  • Deal with telephone and face-to-face enquiries from patients, type patient reports/correspondence/e-mails as required.

Education/Qualifications:

ECDL/Diploma in Admin/NVQ qualifications (or equivalent competence) are essential.

Benefits:

We offer a competitive salary, excellent training opportunities, and a supportive working environment.



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