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Sales and Service Advisor

1 month ago

London, Greater London, United Kingdom OKA Full time

We are looking for a highly skilled Part-time Sales Assistant to join our team in Chelsea, London. As a Sales Assistant, you will play a vital role in driving sales growth and delivering an exceptional customer experience.

About OKA

As a pioneering furniture and homeware retailer, we offer an unparalleled retail experience. Our flagship store in Chelsea features three floors of beautifully curated products, showcasing our extensive range of furniture and homeware items.

We offer a competitive salary of £25,000 - £28,000 per annum, depending on experience, plus benefits including 33 days holiday (pro rata), health cash plan, staff discount, enhanced maternity pay, and more.

Your Key Responsibilities
  • Drive sales growth by identifying opportunities and promoting our In-Store Design Advisors and Interior Design Service
  • Deliver exceptional customer service, responding to queries and concerns in person and via phone
  • Contribute to maintaining high standards of presentation, ensuring the store and back office areas are tidy and well-maintained
What We're Seeking
  • Previous experience in luxury retail, preferably within the furniture or homeware sectors
  • A proven track record of delivering exceptional customer service and building long-term relationships with customers
  • A flexible approach to working weekends, public holidays, and occasional travel to support other stores and meetings
  • A creative, problem-solving spirit and a genuine passion for the OKA brand