Trail Manager Position

3 weeks ago


Cardiff, Cardiff, United Kingdom Institute for Outdoor Learning Full time
About the Job

We are seeking a highly skilled and experienced Trail Manager to join our team at the Institute for Outdoor Learning. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Tree Tops Trail.

Job Description
  • Manage all aspects of site operation, including staff training, equipment maintenance, health and safety protocols, and customer care.
  • Develop and implement operational procedures to ensure high standards of customer service, safety, and quality.
  • Lead and manage a team of staff to ensure seamless delivery of our outdoor activities and events.
Skills and Qualifications
  • Proven experience in managing outdoor operations, with a focus on customer service and safety.
  • Strong leadership and team management skills, with the ability to motivate and develop a team.
  • Excellent communication and problem-solving skills, with the ability to work under pressure.
  • A level 3 qualification in First Aid or equivalent, and willingness to undergo Rescue Training.
  • Ability to work at height and in varying weather conditions.
What We Offer
  • A salary of £38,000 per annum, plus benefits.
  • The opportunity to work in a dynamic and fast-paced outdoor environment.
  • Ongoing training and development opportunities, including Rescue Training and First Aid certification.
  • A collaborative and supportive team environment.
  • A range of employee benefits, including holiday pay and pension scheme.


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